Hi, I'm Ley. I'm a software technical writer with 6 years of experience in creating content for developers and end-users.
I'm also exploring and building up my portfolio as a UX writer.
I get excited about:
• Designing content that helps people use applications intuitively.
• Providing a frictionless experience through meaningful content and copy.
• Advocating for the use of the Oxford comma and prioritizing readability.
At the moment, I am focused on improving my skills in UX writing, content design, API documentation, and docs-as-code.
aleyssasanchez@gmail.com | +639178877535 |
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As a part of a software services team, I create documentation for modern web applications. My responsibilities include:
• Collaborating with developers, QA, product managers, UX designers, and external
stakeholders to identify and improve software documentation requirements.
• Creating documentation plans, concept guides, architecture guides, API
documentation, quick start guides, and release notes for both developer and end-user
audiences.
• Using developer tools such as version control repositories to
implement a docs-as-code process for documentation.
• Attending scrum ceremonies and meetings to give documentation updates and advocate
for documentation for both internal and external teams.
I plan, write, and manage documentation for retail and hospitality software. My responsibilities include:
• Creating user guides, installation guides, online help, release notes, API reference, and SDKs for end users and developers.
• Collaborating with developers, product owners, and product managers to establish technical specifications and determine the scope of the documentation.
• Integrating with scrum teams in an Agile environment using JIRA and Confluence tools that allow me to align document release with the product release.
• Leading the initiative on creating a quick reference guide for API documentation and department styles and standards.
• Managing a team of technical writers and applying scrum project management processes.
I performed end-to-end software development from design, build, and testing for SAP ABAP program requirements.
Work-in-progress.
Click here to view some initial samples.
Concepts guide for an ecommerce plugin application.
Click here to download PDF file.
Other documentation samples:
● API Release Notes - API release notes published on GitHub.
● Store and Forward Feature Documentation - installation steps for payment solution software.
Note: NCR Corporation solely owns the rights to these materials.